Vyavastha

Refund & Cancellation Policy

At Vyavastha, we believe in transparent, straightforward pricing. Please review our comprehensive policy regarding 14-day free trials, subscription cancellations, refund eligibility, and seasonal pause terms.

Last updated: September 2026·Indian SMB & Studio Legal Standards
01.

14-Day Free Trial Policy

Every new photography studio receives a 14-day free trial upon phone OTP verification. You get full access to all features without entering credit card or bank details.

We do not charge your account automatically when the trial window concludes. If you choose not to upgrade, your studio transitions smoothly into a 7-day read-only grace period.

02.

Subscription Cancellation

You may cancel your recurring subscription at any time directly through Studio Settings or by emailing connect.vyavastha@gmail.com. There are no cancellation penalties or hidden lock-ins.

Upon cancellation, your studio retains full write access until the end of your active prepaid billing period (end of month for monthly plans, or end of year for annual plans). No further renewals will be billed.

03.

Refund Eligibility & Grace Window

Monthly subscriptions are non-refundable once started, as full service access and booking quotas are provisioned immediately.

Annual plans qualify for a 7-day evaluation refund window. If you experience technical failure within 7 calendar days of initial billing, our billing support team evaluates full refunds minus gateway processing fees upon written request to connect.vyavastha@gmail.com.

04.

Seasonal Pause Mechanics

Every studio on an active paid plan may pause for up to sixty (60) days in any 12-month window, in one or more pauses. Each pause lasts at least 7 days and can be ended early; only the days actually paused count towards the 60.

During a Seasonal Pause your client directory, shoot contracts and past GST invoices remain 100% intact and accessible in read-only mode. Your paid period is extended by the days you were paused, so no paid time is lost, and clients can still accept quotations you have sent.

05.

Billing Dispute Resolution & Support

For payment discrepancies, duplicate transaction reviews, or billing questions, contact connect.vyavastha@gmail.com with your studio registered phone number and payment ID. We acknowledge and investigate all inquiries within 1 business day. Approved refunds are credited to the original payment source within 5–7 business days.

connect.vyavastha@gmail.com

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